Shipping policy

All the deliveries are sent via Australia Post. Our dedicated team members are working hard to execute the orders on time.

Australia Post is delivering as quickly and safely as possible, but deliveries may take longer than usual.

Due to this reason, Australia Post is unbale to guarantee their usual delivery time.

When your order has been dispatched you will receive an email with the tracking details. Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery. All orders placed before 10.30am weekdays will be processed and shipped the same business day or the following business day.

 

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. floods, strikes, border closer etc.)

The postal charge (if any) and estimated time for delivery is as follows:

Australia Standard Shipping $10

Australia Express Shipping $15

Australia Standard Shipping $0.00 (Purchase over $100)

International Shipping $25 

Postal charge may not include possible taxes and duties which could be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all product(s) ordered and to mark them as dutiable “merchandise”. We are also prohibited by law from marking the order as a “gift”, even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.

Ownership and Risk

Please be aware that once your product passes to you upon delivery at your specified delivery address, responsibility for your purchase passes to you. We advise checking to ensure your product is intact when receiving your purchase.